These terms and conditions are the terms on which we provide theService to you. They
apply to us and to you. These terms supersede prior agreements.
Privacy Policy
Updated at 2022-12-01
CloudX Web Services (“we,” “our,” or “us”) is committed toprotecting your privacy. This Privacy Policy explains how
your personal information is collected, used, and disclosed byCloudX Web Services.
This Privacy Policy applies to our website, and its associatedsubdomains (collectively, our “Service”) alongside our
application, CloudX Web Services. By accessing or using our Service,you signify that you have read, understood, and
agree to our collection, storage, use, and disclosure of yourpersonal information as described in this Privacy Policy and
our Terms of Service.
To help explain things as clearly as possible in this Privacy Policy, every time any of these terms are referenced, are
strictly defined as:
-Cookie: small amount of data generated by a website and saved by your web browser. It is used to identify your
browser, provide analytics, remember information about you such as your language preference or login information.
-Company: when this policy mentions “Company,” “we,” “us,” or “our,” it refers to Dipdux Analytica, LLC(Eg) that is
responsible for your information under this Privacy Policy.
-Country: where CloudX Web Services or the owners/founders of CloudX Web Services are based, in this case is Eg
-Customer: refers to the company, organization or person that signs up to use the CloudX Web Services Service to
manage the relationships with your consumers or service users.
-Device: any internet connected device such as a phone, tablet, computer or any other device that can be used to visit
CloudX Web Services and use the services.
-IP address: Every device connected to the Internet is assigned a number known as an Internet protocol (IP) address.
These numbers are usually assigned in geographic blocks. An IP address can often be used to identify the location
from which a device is connecting to the Internet.
-Personnel: refers to those individuals who are employed by CloudX Web Services or are under contract to perform a
service on behalf of one of the parties.
-Personal Data: any information that directly, indirectly, or in connection with other information — including a personal
identification number — allows for the identification or identifiability of a natural person.
-Service: refers to the service provided by CloudX Web Services as described in the relative terms (if available) and on
this platform.
-Third-party service: refers to advertisers, contest sponsors, promotional and marketing partners, and others who
provide our content or whose products or services we think may interest you.
-Website: CloudX Web Services."’s" site, which can be accessed via this URL: http://cloudx.dipdux.com/
-You: a person or entity that is registered with CloudX Web Services to use the Services.
We collect information from you when you visit our website, use our service, register on our site, place an order,
subscribe to our newsletter, respond to a survey or fill out a form.
-Name / Username
-Phone Numbers
-Email Addresses
-Mailing Addresses
-Billing Addresses
-Password
Any of the information we collect from you may be used in one of the following ways:
-To personalize your experience (your information helps us to better respond to your individual needs)
-To improve our website (we continually strive to improve our website offerings based on the information and
feedback we receive from you)
-To improve customer service (your information helps us to more effectively respond to your customer service
requests and support needs)
-To process transactions
-To administer a contest, promotion, survey or other site feature
-To send periodic emails
CloudX Web Services will collect End User Data necessary to provide the CloudX Web Services services to our
customers.
End users may voluntarily provide us with information they have made available on social media websites. If you
provide us with any such information, we may collect publicly available information from the social media websites you
have indicated. You can control how much of your information social media websites make public by visiting these
websites and changing your privacy settings.
We receive some information from the third parties when you contact us. For example, when you submit your email
address to us to show interest in becoming a CloudX Web Services customer, we receive information from a third party
that provides automated fraud detection services to CloudX Web Services. We also occasionally collect information
that is made publicly available on social media websites. You can control how much of your information social media
websites make public by visiting these websites and changing your privacy settings.
We may share the information that we collect, both personal and non-personal, with third parties such as advertisers,
contest sponsors, promotional and marketing partners, and others who provide our content or whose products or
services we think may interest you. We may also share it with our current and future affiliated companies and business
partners, and if we are involved in a merger, asset sale or other business reorganization, we may also share or transfer
your personal and non-personal information to our successors-in-interest.
We may engage trusted third party service providers to perform functions and provide services to us, such as hosting
and maintaining our servers and the website, database storage and management, e-mail management, storage
marketing, credit card processing, customer service and fulfilling orders for products and services you may purchase
through the website. We will likely share your personal information, and possibly some non-personal information, with
these third parties to enable them to perform these services for us and for you.
We may share portions of our log file data, including IP addresses, for analytics purposes with third parties such as web
analytics partners, application developers, and ad networks. If your IP address is shared, it may be used to estimate
general location and other technographics such as connection speed, whether you have visited the website in a shared
location, and type of the device used to visit the website. They may aggregate information about our advertising and
what you see on the website and then provide auditing, research and reporting for us and our advertisers.
We may also disclose personal and non-personal information about you to government or law enforcement officials or
private parties as we, in our sole discretion, believe necessary or appropriate in order to respond to claims, legal
process (including subpoenas), to protect our rights and interests or those of a third party, the safety of the public or
any person, to prevent or stop any illegal, unethical, or legally actionable activity, or to otherwise comply with applicable
court orders, laws, rules and regulations.
CloudX Web Services will collect personal information that you submit to us. We may also receive personal information
about you from third parties as described above.
By submitting your email address on this website, you agree to receive emails from us. You can cancel your
participation in any of these email lists at any time by clicking on the opt-out link or other unsubscribe option that is
included in the respective email. We only send emails to people who have authorized us to contact them, either directly,
or through a third party. We do not send unsolicited commercial emails, because we hate spam as much as you do. By
submitting your email address, you also agree to allow us to use your email address for customer audience targeting on
sites like Facebook, where we display custom advertising to specific people who have opted-in to receive
communications from us. Email addresses submitted only through the order processing page will be used for the sole
purpose of sending you information and updates pertaining to your order. If, however, you have provided the same
email to us through another method, we may use it for any of the purposes stated in this Policy. Note: If at any time you
would like to unsubscribe from receiving future emails, we include detailed unsubscribe instructions at the bottom of
each email.
We keep your information only so long as we need it to provide CloudX Web Services to you and fulfill the purposes
described in this policy. This is also the case for anyone that we share your information with and who carries out
services on our behalf. When we no longer need to use your information and there is no need for us to keep it to comply
with our legal or regulatory obligations, we’ll either remove it from our systems or depersonalize it so that we can't
identify you.
We implement a variety of security measures to maintain the safety of your personal information when you place an
order or enter, submit, or access your personal information. We offer the use of a secure server. All supplied sensitive/
credit information is transmitted via Secure Socket Layer (SSL) technology and then encrypted into our Payment
gateway providers database only to be accessible by those authorized with special access rights to such systems, and
are required to keep the information confidential. After a transaction, your private information (credit cards, social
security numbers, financials, etc.) is never kept on file. We cannot, however, ensure or warrant the absolute security of
any information you transmit to CloudX Web Services or guarantee that your information on the Service may not be
accessed, disclosed, altered, or destroyed by a breach of any of our physical, technical, or managerial safeguards.
CloudX Web Services is incorporated in Eg. Information collected via our website, through direct interactions with you,
or from use of our help services may be transferred from time to time to our offices or personnel, or to third parties,
located throughout the world, and may be viewed and hosted anywhere in the world, including countries that may not
have laws of general applicability regulating the use and transfer of such data. To the fullest extent allowed by
applicable law, by using any of the above, you voluntarily consent to the trans-border transfer and hosting of such
information.
We take precautions to protect the security of your information. We have physical, electronic, and managerial
procedures to help safeguard, prevent unauthorized access, maintain data security, and correctly use your information.
However, neither people nor security systems are foolproof, including encryption systems. In addition, people can
commit intentional crimes, make mistakes or fail to follow policies. Therefore, while we use reasonable efforts to protect
your personal information, we cannot guarantee its absolute security. If applicable law imposes any non-disclaimable
duty to protect your personal information, you agree that intentional misconduct will be the standards used to measure
our compliance with that duty.
The rights you have to request updates or corrections to the information CloudX Web Services collects depend on your
relationship with CloudX Web Services. Personnel may update or correct their information as detailed in our internal
company employment policies.
Customers have the right to request the restriction of certain uses and disclosures of personally identifiable information
as follows. You can contact us in order to (1) update or correct your personally identifiable information, (2) change your
preferences with respect to communications and other information you receive from us, or (3) delete the personally
identifiable information maintained about you on our systems (subject to the following paragraph), by cancelling your
account. Such updates, corrections, changes and deletions will have no effect on other information that we maintain, or
information that we have provided to third parties in accordance with this Privacy Policy prior to such update,
correction, change or deletion. To protect your privacy and security, we may take reasonable steps (such as requesting
a unique password) to verify your identity before granting you profile access or making corrections. You are responsible
for maintaining the secrecy of your unique password and account information at all times.
You should be aware that it is not technologically possible to remove each and every record of the information you have
provided to us from our system. The need to back up our systems to protect information from inadvertent loss means
that a copy of your information may exist in a non-erasable form that will be difficult or impossible for us to locate.
Promptly after receiving your request, all personal information stored in databases we actively use, and other readily
searchable media will be updated, corrected, changed or deleted, as appropriate, as soon as and to the extent
reasonably and technically practicable.
If you are an end user and wish to update, delete, or receive any information we have about you, you may do so by
contacting the organization of which you are a customer.
If you are a CloudX Web Services worker or applicant, we collect information you voluntarily provide to us. We use the
information collected for Human Resources purposes in order to administer benefits to workers and screen applicants.
You may contact us in order to (1) update or correct your information, (2) change your preferences with respect to
communications and other information you receive from us, or (3) receive a record of the information we have relating
to you. Such updates, corrections, changes and deletions will have no effect on other information that we maintain, or
information that we have provided to third parties in accordance with this Privacy Policy prior to such update,
correction, change or deletion.
We reserve the right to transfer information to a third party in the event of a sale, merger or other transfer of all or
substantially all of the assets of CloudX Web Services or any of its Corporate Affiliates (as defined herein), or that
portion of CloudX Web Services or any of its Corporate Affiliates to which the Service relates, or in the event that we
discontinue our business or file a petition or have filed against us a petition in bankruptcy, reorganization or similar
proceeding, provided that the third party agrees to adhere to the terms of this Privacy Policy.
We may disclose information (including personal information) about you to our Corporate Affiliates. For purposes of
this Privacy Policy, "Corporate Affiliate" means any person or entity which directly or indirectly controls, is controlled by
or is under common control with CloudX Web Services, whether by ownership or otherwise. Any information relating to
you that we provide to our Corporate Affiliates will be treated by those Corporate Affiliates in accordance with the
terms of this Privacy Policy.
This Privacy Policy is governed by the laws of Eg without regard to its conflict of laws provision. You consent to the
exclusive jurisdiction of the courts in connection with any action or dispute arising between the parties under or in
connection with this Privacy Policy except for those individuals who may have rights to make claims under Privacy
Shield, or the Swiss-US framework.
The laws of Eg, excluding its conflicts of law rules, shall govern this Agreement and your use of the website. Your use of
the website may also be subject to other local, state, national, or international laws.
By using CloudX Web Services or contacting us directly, you signify your acceptance of this Privacy Policy. If you do
not agree to this Privacy Policy, you should not engage with our website, or use our services. Continued use of the
website, direct engagement with us, or following the posting of changes to this Privacy Policy that do not significantly
affect the use or disclosure of your personal information will mean that you accept those changes.
We've updated our Privacy Policy to provide you with complete transparency into what is being set when you visit our
site and how it's being used. By using our website, registering an account, or making a purchase, you hereby consent to
our Privacy Policy and agree to its terms.
This Privacy Policy applies only to the Services. The Services may contain links to other websites not operated or
controlled by CloudX Web Services. We are not responsible for the content, accuracy or opinions expressed in such
websites, and such websites are not investigated, monitored or checked for accuracy or completeness by us. Please
remember that when you use a link to go from the Services to another website, our Privacy Policy is no longer in effect.
Your browsing and interaction on any other website, including those that have a link on our platform, is subject to that
website’s own rules and policies. Such third parties may use their own cookies or other methods to collect information
about you.
CloudX Web Services uses "Cookies" to identify the areas of our website that you have visited. A Cookie is a small
piece of data stored on your computer or mobile device by your web browser. We use Cookies to enhance the
performance and functionality of our website but are non-essential to their use. However, without these cookies,
certain functionality like videos may become unavailable or you would be required to enter your login details every time
you visit the website as we would not be able to remember that you had logged in previously. Most web browsers can
be set to disable the use of Cookies. However, if you disable Cookies, you may not be able to access functionality on
our website correctly or at all. We never place Personally Identifiable Information in Cookies.
Wherever you're located you may also set your browser to block cookies and similar technologies, but this action may
block our essential cookies and prevent our website from functioning properly, and you may not be able to fully utilize
all of its features and services. You should also be aware that you may also lose some saved information (e.g. saved
login details, site preferences) if you block cookies on your browser. Different browsers make different controls
available to you. Disabling a cookie or category of cookie does not delete the cookie from your browser, you will need to
do this yourself from within your browser, you should visit your browser's help menu for more information.
We use remarketing services. What Is Remarketing? In digital marketing, remarketing (or retargeting) is the practice of
serving ads across the internet to people who have already visited your website. It allows your company to seem like
they're “following” people around the internet by serving ads on the websites and platforms they use most.
In respect to any credit card or other payment processing details you have provided us, we commit that this
confidential information will be stored in the most secure manner possible.
We do not address anyone under the age of 13. We do not knowingly collect personally identifiable information from
anyone under the age of 13. If You are a parent or guardian and You are aware that Your child has provided Us with
Personal Data, please contact Us. If We become aware that We have collected Personal Data from anyone under the
age of 13 without verification of parental consent, We take steps to remove that information from Our servers.
We may change our Service and policies, and we may need to make changes to this Privacy Policy so that they
accurately reflect our Service and policies. Unless otherwise required by law, we will notify you (for example, through
our Service) before we make changes to this Privacy Policy and give you an opportunity to review them before they go
into effect. Then, if you continue to use the Service, you will be bound by the updated Privacy Policy. If you do not want
to agree to this or any updated Privacy Policy, you can delete your account.
We may display, include or make available third-party content (including data, information, applications and other
products services) or provide links to third-party websites or services ("Third- Party Services").
You acknowledge and agree that CloudX Web Services shall not be responsible for any Third-Party Services, including
their accuracy, completeness, timeliness, validity, copyright compliance, legality, decency, quality or any other aspect
thereof. CloudX Web Services does not assume and shall not have any liability or responsibility to you or any other
person or entity for any Third-Party Services.
Third-Party Services and links thereto are provided solely as a convenience to you and you access and use them
entirely at your own risk and subject to such third parties' terms and conditions.
Facebook pixel is an analytics tool that allows you to measure the effectiveness of your advertising by understanding
the actions people take on your website. You can use the pixel to: Make sure your ads are shown to the right people.
Facebook pixel may collect information from your device when you use the service. Facebook pixel collects information
that is held in accordance with its Privacy Policy
Information about General Data Protection Regulation (GDPR)
We may be collecting and using information from you if you are from the European Economic Area (EEA), and in this
section of our Privacy Policy we are going to explain exactly how and why is this data collected, and how we maintain
this data under protection from being replicated or used in the wrong way.
GDPR is an EU-wide privacy and data protection law that regulates how EU residents' data is protected by companies
and enhances the control the EU residents have, over their personal data.
The GDPR is relevant to any globally operating company and not just the EU-based businesses and EU residents. Our
customers’ data is important irrespective of where they are located, which is why we have implemented GDPR controls
as our baseline standard for all our operations worldwide.
Any data that relates to an identifiable or identified individual. GDPR covers a broad spectrum of information that could
be used on its own, or in combination with other pieces of information, to identify a person. Personal data extends
beyond a person’s name or email address. Some examples include financial information, political opinions, genetic
data, biometric data, IP addresses, physical address, sexual orientation, and ethnicity.
The Data Protection Principles include requirements such as:
-Personal data collected must be processed in a fair, legal, and transparent way and should only be used in a way that
a person would reasonably expect.
-Personal data should only be collected to fulfil a specific purpose and it should only be used for that purpose.
Organizations must specify why they need the personal data when they collect it.
-Personal data should be held no longer than necessary to fulfil its purpose.
-People covered by the GDPR have the right to access their own personal data. They can also request a copy of their
data, and that their data be updated, deleted, restricted, or moved to another organization.
GDPR adds some new requirements regarding how companies should protect individuals' personal data that they
collect and process. It also raises the stakes for compliance by increasing enforcement and imposing greater fines for
breach. Beyond these facts it's simply the right thing to do. At CloudX Web Services we strongly believe that your data
privacy is very important and we already have solid security and privacy practices in place that go beyond the
requirements of this new regulation.
Individual Data Subject's Rights - Data Access, Portability and Deletion
We are committed to helping our customers meet the data subject rights requirements of GDPR. CloudX Web Services
processes or stores all personal data in fully vetted, DPA compliant vendors. We do store all conversation and personal
data for up to 6 years unless your account is deleted. In which case, we dispose of all data in accordance with our
Terms of Service and Privacy Policy, but we will not hold it longer than 60 days.
We are aware that if you are working with EU customers, you need to be able to provide them with the ability to access,
update, retrieve and remove personal data. We got you! We've been set up as self service from the start and have
always given you access to your data and your customers data. Our customer support team is here for you to answer
any questions you might have about working with the API.
The California Consumer Privacy Act (CCPA) requires us to disclose categories of Personal Information we collect and
how we use it, the categories of sources from whom we collect Personal Information, and the third parties with whom
we share it, which we have explained above.
We are also required to communicate information about rights California residents have under California law. You may
exercise the following rights:
-Right to Know and Access. You may submit a verifiable request for information regarding the: (1) categories of
Personal Information we collect, use, or share; (2) purposes for which categories of Personal Information are collected
or used by us; (3) categories of sources from which we collect Personal Information; and (4) specific pieces of Personal
Information we have collected about you.
-Right to Equal Service. We will not discriminate against you if you exercise your privacy rights.
-Right to Delete. You may submit a verifiable request to close your account and we will delete Personal Information
about you that we have collected.
-Request that a business that sells a consumer's personal data, not sell the consumer's personal data.
If you make a request, we have one month to respond to you. If you would like to exercise any of these rights, please
contact us.
We do not sell the Personal Information of our users.
For more information about these rights, please contact us.
Don't hesitate to contact us if you have any questions.